Last updated: 23 June 2025
This list identifies third-party sub-processors currently authorized to process Personal Data for the Dreem platform, as defined in our Data Processing Addendum (DPA).
| Sub-Processor (Solution) | Nature of processing | Location of Processing | EU & UK Data Transfer Mechanism |
|---|---|---|---|
|
Amazon Web Services Inc |
Cloud hosting provider |
EU |
SCC |
|
Intercom R&D Unlimited Company |
Customer Support |
USA |
SCC |
|
Mixpanel Inc |
Customer support and analytics |
EU |
SCC |
|
Segment.io, Inc |
Data filtering and distribution |
USA |
SCC |
|
Peaberry Software Inc. (d/b/a Customer.io) |
Customer engagement and messaging platform (email, push, in-app) |
EU |
SCC |
|
Google LLC |
Generative AI features, text analysis |
USA |
SCC |
|
OpenAI, L.L.C. |
Generative AI features, text analysis |
USA |
SCC |
|
Anthropic PBC |
Generative AI features, assistant responses |
USA |
SCC |
|
Features & Labels, Inc. (d/b/a FAL.ai) |
API integration for multimodal AI |
USA |
SCC |
All sub-processors are contractually bound to comply with Dreem's data protection and confidentiality obligations. Transfers outside the EEA are protected via SCCs or equivalent safeguards.
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